We are not printing September 15-21st. You may submit orders but we will not start printing again until September 22.
Please read the following terms and conditions carefully before using the services of our print shop. By accessing and utilizing our services, you agree to be bound by the terms and conditions outlined below:
1. General Terms
1.1 Acceptance of Terms: By placing an order with our print shop, you acknowledge and accept all terms and conditions stated herein.
1.2 Services: Our print shop offers printing and related services, including but not limited to digital printing, offset printing, large-format printing, binding, and finishing.
1.3 Order Confirmation: All orders are subject to confirmation by our print shop. We reserve the right to reject any order at our discretion, and we will notify you if your order is not accepted.
2. Ordering and Payment
2.1 Order Placement: Orders can be placed via our website, email, or in person at our physical location. You must provide accurate and complete information when placing an order.
2.2 Proof Approval: It is your responsibility to carefully review and approve the proofs provided by our print shop before production. We are not liable for any errors, omissions, or design flaws once the proofs are approved.
2.3 Payment: Payment is required at the time of placing an order unless otherwise agreed upon. We accept various forms of payment, such as credit cards, debit cards, cash, or electronic transfers. Prices are subject to applicable taxes and fees.
2.4 Pricing and Quotes: Our print shop strives to provide accurate pricing information. However, in the event of an error or discrepancy in the quoted price, we reserve the right to correct the price and notify you before proceeding with the order.
3. Turnaround Time and Delivery
3.1 Turnaround Time: Item and Graphic purchases have a 14 business day turn around time. Our DTF Print turnaround time is 72 hours (excluding holidays and weekends). While we will make every effort to get your prints out in less than 48 hours, please note that we have 72 hours for production. If you need your prints in less than 48 hours, you will be required to purchase the $50 rush fee option.
3.2 Rush Orders: If you require expedited production or delivery, additional charges may apply. Rush order fee is $200. Please contact our print shop to discuss rush order options.
3.3 Delivery and Shipping: We offer various delivery and shipping options. Delivery charges may apply and will be determined based on the destination and size of the order. Once the order leaves our premises, we are not responsible for any shipping delays or damages caused by the shipping carrier.
4. Intellectual Property and Copyright
4.1 Ownership: You, as the customer by paying this invoice, represent and warrant that you have all necessary rights, permissions, and licenses for any content or artwork provided to our print shop for printing. You retain all ownership rights to your intellectual property. If for any reason you are found in violation of copyright or intellectual violations, Turtlemashers, LLC will not be held responsible with customer provided artwork.
4.2 Known Copyrights: If you have uploaded an image that is known to have a copyright, we will hold your order until proof of permission is provided to us. If you do not have any proof to use the copyright, we will refund your order. You can reset your artwork and purchase again.
4.3 Indemnification: You agree to indemnify and hold our print shop harmless from any claims, demands, or actions arising out of the infringement of intellectual property rights related to the content or artwork you provide.
5. Limitation of Liability
5.1 Quality and Accuracy: Our print shop strives to provide high-quality products and services. However, we cannot guarantee that the printed materials will be error-free or exactly match the colors, textures, or finishes displayed on your computer screen or proof. Slight variations may occur.
5.2 Limitation of Liability: In no event shall our print shop or its employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our services, including but not limited to lost profits, data loss, or business interruption.
6. Refunds
6.1 Refunds for Custom Items: We do not offer refunds on custom items. While we do strive to provide quality items, you should contact us within 10 days of receiving your merchandise if there is a problem. We will discuss how to make it right. No refunds or concessions will be made after 30 days of receiving the products.
6.2 Refunds for store items: You have 15 days to return items with a receipt and tags and and a refund will be given in the same payment used to purchase. After 15 days, returns are accepted with receipt and tags for store credit only. All items above must not be worn or washed.
7. Governing Law and Jurisdiction
7.1 Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Monroe County, Georgia. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Monroe County, Georgia.
I love how my image turns out. The colors always popping and I am always impressed with my prints. Thank you for all that you do for me….
Provide the best quality and price. Upload your artwork and you have a HIT! Definitely a MUST BY!
The best affordable yard signs. The more you buy the bigger the deal!
